Refund policy
Return & Refund Policy
Skincare Products Due to the nature of skincare and personal care products, we are unable to accept returns on opened or used items. This policy exists to ensure the safety and hygiene of all our customers.
Eligible Returns We gladly accept returns on unopened, unused items in original packaging within 14 days of delivery. To initiate a return, please contact us at [your email] with your order number.
Damaged or Incorrect Items If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with a photo. We will send a replacement or issue a full refund at no cost to you.
Refunds Once your return is received and inspected, we will notify you of the approval status. Approved refunds are processed within 5–7 business days to your original payment method.
Non-Returnable Items
- Opened skincare products
- Digital products and downloads
- Sale or clearance items
For questions, contact us at marieswellness2@gmail.com